My machine freezes when connecting to
broadband Internet.
A.
If you have an USB modem and the machine
is freezing or cutting out whilst being on the Internet.
It may be beneficial to purchase a USB powered hub.
This will allow the modem to have its own power supply.
Thus not draining the power supply from the PC.
Q3.
Why do I keep getting popup messages?
A.
This can be due to Spyware or viruses
that have affected your computer. These can be removed
with Antivirus and Anti-spyware software. However it
will be advantageous to reload your PC first (see question
1 on how to do this) then install your Internet security
software before connecting to the Internet. Once you
have installed this you should run updates regularly.
I am getting no sound on my PC, what checks
can I do?
A.
a.
The most
likely reason for this is that the mute button
is switched on. To check this, right click on
your speaker icon near your clock. Then left click
on "Open volume controls" to check for
muted icons.
b.
Another thing to check
is that you have switched your speakers on and
that the volume is up. Make sure that the adaptor
is plugged into the mains and the speakers.
c.
If you are still getting
no sound then unplug your speakers from the back
of the PC and plug them into a headphone socket
such as a personal stereo, TV, or I-pod.
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